Al Wahda FC Adult Jersey Home Adidas 2026-2027

• The package will be delivered within the stipulated time. The stipulated time also includes the processing & packaging time at our ware house.
• Please note that orders shipped and delivered on Business days only.(This excludes weekends & public holidays )
• The delivery date for customized items shall be notified ,upon confirmation of the order .Please refer to the tracking information for the most accurate delivery date.
• After you place an order, you will receive an email confirming that we have received your order and are processing it.
• To keep you informed about the progress of your order, we will send you the shipment tracking number. You can track the progress of your order by signing into your account or click on the link sent in the email(s) to track your order.
• If you have any questions about your order please contact us at store@uaepl.ae or live chat with an English speaking customer service.
• Our courier service companies deliver directly to your doorstep during the weekdays.

Delivery costs

• We charge a flat shipping rate of AED20 per order on all orders within the territory of the United Arab Emirates.
  

Customs VAT Duties

• All prices on our website include the 5% VAT in line with the UAE regulations.

• We accept return of items. Return request can be submitted within 14 days of receiving the order by email store@uaepl.ae
• After 14 days period, customer will be longer eligible for a voucher reimbursement.
• The returned item should be in its original condition, not used, and still has its original tag .Our team of experts will examine the condition of the returned item to proceed further
• Cancellation refunds will be issued in the form of voucher, thus you will be receiving a confirmation email once its completed. This voucher can be used for future purchase.
• Customized order can’t be returned neither a voucher shall be issued.
• It may take up to 5-working days for us to receive your return order.
• If you have any further questions regarding the returns & refunds policy feel free to mail us the above- mentioned E-mail address.

Received a wrong or faulty product
If you receive a wrong/ faulty item, please contact us immediately (no later than 24 hours from receiving the faulty item) with the following information:

• Order number
• Photo of the product.

For further questions, feel free to contact our customer support team at store@uaepl.ae.

Please note that response time after receiving the faulty product is 2 working day.